Healthcare professionals and patients want a higher degree of personalized care. Technology is now at a place where it can offer the means to do it effectively. The issue is no longer about gathering or storing data but about how to do that without jeopardizing people’s privacy or risking a …

Healthcare services strive to provide care to people when they are unwell and assist them in staying well. Implementing system changes and practices is crucial to improve safety at all levels of health care. Healthcare systems are complicated and involve multiple stakeholders and providers. Patients have an essential role as …

We’ve previously talked about omnichannel strategies in healthcare and their challenges and opportunities. Here’s what we’re going to cover in this article: 1. Introduction There is much talk about how AI gradually replaces many human roles in various industries. The main argument to calm down the spirits is that, despite …

Omnichannel healthcare strategy seems to be the buzz of the past years, together with omnichannel customer service strategy. Still, the concept has been on the agenda of various businesses, especially in retail, ahead of the COVID-19 pandemic and its implications regarding the mass digitalization of services. 1. Introduction When did …

Medicine and healthcare are some of the fields where technological progress has an immediate and massive impact. Think only of how much we now understand about the body’s cells and organs, about how the brain works, thanks to high-tech devices and software. And thanks to AI, machine learning, and IoT, …

The past few years have made us ever more aware of how important our health is. Not only has the importance of staying healthy been painfully pointed out, but it has become very clear that we also need fast and efficient access to medical care. With so many activities moving …