Online learning had already been around for years when the pandemic started and made its benefits even clearer. For the past two years, not only learning institutions, but also companies started to get more interested in using digital platforms for training students and employees alike. This, of course, resulted in an increase in the Learning Management Systems (LMS) market. It is even expected to reach a $7.570 million value by 2026. In 2020, at the beginning of the pandemic, in North America, 70% of L&D departments used a learning management system (LMS) for employee training, half more than the previous year. Still, the healthcare industry was still favoring traditional means of education; digital healthcare training was not on most people’s minds when speaking of LMSes. Reality and the global context forced a rapid change and now we can easily talk about LMS for healthcare.

1. What is LMS healthcare? 2. How to create a healthcare learning management system? 3. How much does it cost to develop a LMS in healthcare 4.How is LMS different from CMS? 5. Why you Need an LMS for Healthcare 6. What is the most commonly used LMS? 7. Key LMS Features a Healthcare app should have

1. What is LMS healthcare?

A healthcare learning management system or simply healthcare LMS is a type of learning platforms that works as a SaaS, used by companies in the healthcare industries or hospitals to train and upgrade the skills of medical professionals. Not only large organizations need or can use it, but a medical practice, too. Just like any learning management system or training software, it can be used for employee onboarding or to enrich employee skills. A healthcare organization can use LMS software not only for medical training, but also to train its staff on the latest technologies, standards, best practices, guidelines or even selling techniques.

Healthcare learning is a continuous, lifetime process. What makes it even more difficult a mission of healthcare professionals is that they need to combine a highly demanding job with learning efforts in the span of a regular day. An LMS for healthcare, due to its accessibility online or on mobile devices and its degree of customization makes the learning or training process much more affordable in terms of time and effort investment.

Healthcare organizations (hospitals, companies, practices) have quickly understood its benefits. The market for healthcare LMS software is expected to go beyond $3.5 billion by 2030, with an almost 22% compound annual growth rate (CAGR).

2. How to create a healthcare learning management system?

An LMS for healthcare is not exactly your average LMS software. Think only about all the regulations and compliances required by the medical industry. If you want to use elearning solutions to train your staff regarding healthcare-related subject and skills, then it may make more sense to have developed your own LMS solution, rather than adapt and use one from an LMS vendor.

You probably do not have inhouse the development talent needed to build a customized healthcare management system (LMS), so the way to do it is to contract a company specialized in custom software development or web app development. Nevertheless, you should know what to expect from the process.


As with any software development, it starts with the user. For whom are you building it? What do those persons need from a learning management system? Who are they? How much time do they have to invest in learning? How motivated arer they? What do you want/ need them to learn? How complex the subjects?

Build your user (or customer) persona to have a clear view about the user journey and the main lms features you need to include.


Maybe you won’t need as much security requirements as for other medical app development cases. Nevertheless, the healthcare industry is a very closely regulated field, so even if you’re building training solutions, it is the training material that may need to comply by specific requirements.

App architecture and MVP

Based on what you know about the user, the training process, and what kind of elearning content you need to deliver (written, video, graphics, images, interactive quizzes or images, tests and scoring system, gamification elements, etc.), draw the architecture of your training software. Don’t worry about getting it perfect from the first time – it won’t happen. Just focus on including the essential and building a functional MVP; leave room for flexibility, as it never ends up exactly as you expected, after having tested it.

Start developing the MVP of your LMS for healthcare. Don’t wait to have all the learning content in place. To test, you can only apply one or two courses; you only need the users to get the hang of the tool and for you to observe how they use it and what needs adjustments.

Test, get feedback, adjust, launch

There’s good reason in encouraging development teams not to wait for a perfect final version and get going with a minimum viable product – you can never anticipate the exact behaviour or need of a genuine user. Get your team to test the MVP for the learning management system. Then adjust features, design, content and whatever needs more tweaking.

Upload content and launch

Once the user journey runs smoothly, you can start creating (if you haven’t already) the training content, populate the platform with learning material and get people to use it.

3. How much does it cost to develop a LMS in healthcare

This is never an easy question, as the costs depend on many variables. There are, however, some main categories, which can be approximated.

Let’s assume that you plan to have the LMS for healthcare built to help train your employees – so you won’t require an external business analysist (to figure out how to monetize the LMS software).

You will probably go for a software vendor (or several), who provides some or all of the services:

  1. Software Architecture
  2. UX and UI Design
  3. Development
  4. Support

To these, add the cloud hosting cost (if you plan a cloudbased learning management system) or the internal infrastructure cost. Take into account that the training material (especially if rich in videos and images) will require considerable storing capacity, stability (you don’t want the platform to crash in the middle of a test) and ease of access (the users are people with very busy and stressful jobs, so their patience may run short very quickly).

To detail further, for both UX Design and development consider that you’ll need two types of interfaces:

  1. An admin interface – for the people who manage (or even create) the learning content, analyze test results and student progress. Although not the main focus of the app, should be user-friendly enough so it doesn’t drive you team crazy when having to work with the platform; otherwise, they’ll just quit administrating it.

  2. The user interface – for the actual learners, who are the main beneficiaries of your lms for healthcare. Needless to say, user experience is extremely important. The better the user interface, the more encouraged people feel to use it as much as possible, resulting in improvements in their knowledge and skills.

As for the development, it, too, depends on where the LMS software is available:

  1. Web app only
  2. Web and mobile
  3. Just mobile

These are some of the main cost-bearing aspects of developing healthcare learning software. Now, let’s see some numbers.

Here are some approximate hourly fees:

  • Software architects may charge between 50 and 80 EUR / hour.
  • Design time can cost between 30 and 150 EUR/ hour.
  • Development time is valuated at 35 to 55 EUR/ hour.
  • Testing can cost from 30 to 50 EUR/ hour.

Depending on how complex the learning platform is, it will take more or less time to create it. To build an admin interface that allows course creation and delivery, automated notifications and student engagement can cost from 2000 EUR to 8000 EUR. A high quality, engaging, easy to navigate user interface implies skilled designer, who may cost between 100 and 150 EUR.

We haven’t included so far the costs to create the elearning courses. These, too, should be taken into account – someone to gather and curate the information, someone to write the presentations, someone to put the content into an attractive form (video creation or graphic design), someone to deliver the presentations – if audio or video recorded. You could go with a training provider, who can do most of these jobs or with separate specialists, including people from your own team.

On a rough calculus, approximating the lowest hourly rate of 35 EUR with a necessary time of about 2000 hours to design and build a healthcare learning management system, the total cost may rich 70 000 EUR. There are still differences in the size of your company, that translate into the complexity of the learning system. For startups, the cost may be even lower, around 55 000 EUR, while for or medium businesses or growing companies, it can reach 115 000 EUR. For an extended enterprise, on the other hand, it could go up to 600 000 EUR if the LMS is built from the ground up.


4. How is LMS different from CMS?

Just a little reminder: LMS is the acronym for Learning Management System.

Now, CMS is one consonant away, meaning Content Management System. That first word makes all the difference, which is suggested by its meaning itself. CMS is a platform or framework where users can store, manage and deliver various types of content: images, files, text, audio and video content. For instance, WordPress is probably the best known example of CMS. Such content management systems are mostly designed for people who don’t have the knowledge and skills to build or administrate a website, so the admin interface of the system makes it easier with pre-designed templates and processes.

A learning management system can be considered a particular example of a CMS, as it is also a platform that allows the creation, upload, administration and display of content. This time, the content is strictly dedicated to learning purposes. A training LMS can prove more flexible than a CMS, especially on the Admin side (track learning progression for individuals, automate advancement based on previous behaviour, interact with data, etc.) and especially if it is custom-built.

What is LCMS vs LMS

Let’s make things a bit more complex and add another consonant to the dilemma: what about LCMS? What is it and how is it different from an LMS?

As you probably guessed, LCMS stands for Learning Content Management System. Its name suggest that it is a platform at the crossroads of CMS and LMS. This means that this type of LMS platform is designed, mainly, for elearning content creation, storing and organizing. Training content is usually developed, managed, and published using such LCMSes. The advantage of such a platform is that you can deliver customized training by modifying single courses for an individual learner, instead of dealing with an entire course catalog. Another feature of an LCMS is that it can allow collaboration on content creation and deliverry in multiple formats.

To put it shortly, the LMS is a platform focused on the learner as a user, while the LCMS is designed for the creators of learning content.

5. Why you Need an LMS for Healthcare

If you run a company or organization in the healthcare industry, you may wonder why should you invest in having developed an LMS for healthcare?

The fact that most „traditional” processes are turning digital may not be a strong enough reason. So let’s look at the context and particular benefits.

In the U.S. alone, from 2020 to 2030, the healthcare employment is expected to grow by 16%, faster than the growth in other industries. In 2020, the global healthcare market was valued at over $4 trillion and is projected to reach $7 trillion in 2025. This is to say that there is preassure from the market itself towards quality employees and employment conditions, of which professinoal development opportunities are considered and advantage.

Still, why a digital learning system to train the personnel? Let’s look at the benefits:

Reduced costs – no need for a physical space, an instructor to come for different student groups, or printed materials. You only need the tutor to create the course, than it becomes available to a large number of students whenever they feel comfortable.

Faster learning results – with an LMS for healthcare, your personnel can use their time for learning in an efficient way, so they complete courses faster than they would have if attending pre-scheduled physical classes. This translated into faster growing quality of the healthcare services delivered.

Easy updates and uploads of learning content – no need to explain how rapid the demands and compliances in the healthcare industry change, how fast technological advancements happen. To keep the pace with the compliance training and all the novelty is a constant effort. It would be much harder if pursued in a classical learning system manner. Elearning courses are easy to update and access by the medical personnel who needs to stay up-to-speed.

Faster employee onboarding – not only specific medical skills can be trained with the help of such a cloudbased learning management software. New medical personnel joining your company can use the LMS platform to learn fast and easy about the company’s policies and organizational culture.
More efficient learning – the LMS software allow customization, meaning that courses and the learning process can be adapted to various types of learners. This translates into better results; people acquire information and skills much better if delivered in their own manner of learning, adapated to their own rythm.

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6. What is the most commonly used LMS?

If you are almost convinced that a LMS for healthcare is the solution for your talent management needs, the next question is whether you should create a custom LMS or acquire license for an existing learning platform. The advantage of custom-made software is exactly that – personalization to your particular needs. Still, it requires time and serious investment.

On the other hand, choosing an LMS that is suited to your training management requirements is no easy task, either.

For instance, on Capterra, the shortlist of the best learning management systems in 2022 showed NEOGOV as both the most popular and with the best rating scores. This platform, however, serves „the public sector and higher education markets”.

Next, Thinkific is slightly lesser known, but with similar high rating score. It is suited for a variety of businesses and organizations of different sizes and industries.

Another online publication, Financesonline, named Coassemble (the former eCoach) as the most popular cloudbased learning management system.

Also in 2022, Absorb LMS was named as the best LMS of the year in the Software Testing Help online publication.

The best way to decide is to check the features of at least top 5 most popular LMSes and decide for yourself which one suits your organization the best.

5 Best Healthcare LMS (Learning Management Systems) for 2023 and beyond

Let’s take a look at the healthcarer industry and see which are the best options for an LMS healthcare companies can use. Here are the top healthcare LMS choices for 2022, according to Software Advice:

  1. Absorb LMS
  2. SAP Litmos
  4. Docebo
  5. LearnUpon

You can also check for our choices of top healthcare apps that cover more than learning purposes.

7. Key LMS Features a Healthcare app should have

Let’s take a look at some key features you should consider for your LMS for healthcare.

To offer quality learning experiences, the LMS features should include at least these elements:

  • Course catalog
  • Student performance tracking
  • Learning path management
  • Gamification feature
  • Notifications
  • Reporting

It is very important to deliver learners engaging courses, but also help trainers understand the learning path of the „students”, so they can adapt the courses and intervene for maximum results.

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